Customer and Client Communication Training
We Make You Ready for The Customer-Facing Environment
CUSTOMER AND CLIENT COMMUNICATIONS TRAINING FOR YOUR PROFESSIONAL EFFICIENCY
Building Courses Working Professionals Like Customer Support Executives and Management Professionals for an Efficient Client Communication Training
Business relationships are all about how you communicate with your client. The fundamental of good business etiquette helps many brands sustain in the competitive corporate world. Effective corporate communications foster trust among clients and articulate their needs. If your company can build trust with your client, you get one lead from them, and many more business leads for conversion. Thus, many corporate companies ask employees to pursue Business Communication Skill Training. However, due to a lack of awareness and procrastination, employees and the management do not pay serious attention to such issues. The workplace that does not give serious attention to building communication attributes always faces a downfall. Good communication skills training empowers employees’ confidence level and makes an organization a leader in the marketplace. In India, many employees fail to manage customer relationships no matter their sector.
Gweka has something to provide communication training for employees, managers & executives. Being the leading solutions provider of Corporate Training for Employees, we offer upgraded and best-in-class Corporate Communication Skills Training Programs. If your staff or management professionals lack relevant corporate communication skills, our custom courses are perfect for you!
Things that Arise form the Lack of Corporate Communication Training
- Communication keeps things clear, and when there is a lack of workplace communication, it may lead to severe misunderstandings. And we all know that misunderstandings lead to conflicts and disputes.
- In the call center, customer care executives sometimes cannot communicate with consumers. So, if there are any company offers or promotions, an executive cannot communicate with customers effectively. This leads to missed opportunities because the company is losing out on customers. The BPO training course/ call center training/ customer care training course can train them on communication parameters.
- English accent in India is required if you want to work in a workplace. However, most of our native tongues are non-English, and our English accent does not sound professional. The English voice and accent training course is a must for them.
- Whether a relationship manager or a clerk, ineffective corporate communication leads to misunderstanding and irrelevant conflicts because of the dissemination of misinformation, and such errors can be rectified through relationship management courses.
GWEKA: Best Corporate Trainer to Teach you Client-Communication
- Are you looking for a call center training near me? Give a boost to your rapport with our Corporate Communication Certificate Program.
- Get online training for customer relationship management activities at your convenience. We have pre-recorded and live classes on the same.
- We adapt to industry-leading training methodologies in coaching customer care professionals through customer service courses/ CRM course.
- We have a team of trainers with years of industry experience creating the customer relationship management training course.
- We provide customer relationship management certification that carries values in the job marketplace.
- Offering call center English speaking training for non-English speakers.
Key Issues Due to No Corporate Communication
- Losing out revenues
- Losing clients
- Negative business reputation in the marketplace
- Unable to communicate with consumers
- Less motivated team members
What our training can offer
- Corporate communication workshop
- Managing customer relationships
- How to pitch clients and develop partnerships?
- Communicate confidently
- Building rapport of your business or employees
Offering Best Client Communication Training for Employees
- Gweka’s largely professed and educated instructors with ever- developing exploration moxie coaches are always ready and devoted to rendering their services in optimal quality for excellent professionals.
- Gweka is adept in conducting need analysis, communication training and devising custom solutions that meet client’s professional requirements.
- Gweka is capable of one’s client communication skill development; handling groups of various sizes, age and levels
- Gweka’s training programs include all the sessions needed for an individual to be an adaptable perfectionist in one’s social, professional and intellectual lives. Also, Gweka develops and links all other communication and presentation skills and knowledge into an integrated and organized network that fills all missing gaps.
We Make You Ready for The Customer-Facing Environment!
Get the client relationship management course and learn to build trust power among clients. Our state-of-the-art training infrastructure and course modules offer customer relationship training also. If you are a BPO professional or looking to pursue your career in the same, opt for our call centre employee training programs.
CUSTOMER AND CLIENT COMMUNICATIONS TRAINING FOR YOUR PROFESSIONAL EFFICIENCY
Session Inclusions
We provide online customer success management courses, which you learn at your pace. We give demo classes in our call center communication skills training sessions. Our trainers will evaluate your language proficiency and train you accordingly. Learn at your pace and grow your professional ability with our training programs on communication with clients.
Training Content
Below is the outline of our training content.
| Call center English speaking training | Maintaining a call flow / process |
| Client relationship management certification | Certificate course in customer relationship management |
| Call center agent training program | Tips for professional writing skills |
Program Inclusions by Gweka
Study Material
Our training materials are sought after by corporates as it is developed by expert trainers
Certificate
Certificate of attendance shall be issued to all the employees attending the entire duration of the training course.
Duration
The customer & client communications training program will be 6 sessions spread across 60 minutes each
Support
Inquire about our corporate training modules, tenure and packages by writing to us at [email protected]
Training Methodology
That’s where a mix of a variety of learning exposures, and approaches work both during training and after training. Gweka’s amalgamated literacy approach works best to eventually obtain client communication training certifications. Our existential training styles increase responsibility and meticulousness and can yield significant growth for a positive attitude. We engage individuals, small groups, and large groups in engaging, immersive, and existential ways of literacy and change. Client communication training, coupled with Existential literacy, has the power to deliver results. Existential literacy creates a fleshly-emotional-cognitive experience to the asked training issues and brings an immediate shift towards learning new actions that stay beyond the training. Other training styles include:
- Role Plays
- Business Game Simulations
- Game based experiential learning
- Interactive Group Discussions
- Case Studies
Program Outcomes
- Amplified work capability & effectiveness
- Increased knowledge of employee on platoon dynamics
- Effective communication amongst team members
- Tone- development of workers
- Reduction in attrition
Resources Required
- Apt support from organization’s IT team
- Maximum number of participants to a session will be 20/ 40/ 60
- The training will be conducted at a venue organized by the organisation